Can't see icon

Mar 13, 2012 at 1:05 PM

Hi all,

 

I deploy spdocumentconverter on a dev server with all the requirements, activate the feature etc, but in a document library I don't see the icon. What gives?

 

 

Thanks

Coordinator
Mar 14, 2012 at 6:43 PM

Hi,

are you accessing the document library directly or its webpart on any page? Try going to document library and check again.

Let me know if still you don't see the control.

Cheers,

Rajan

Mar 15, 2012 at 12:35 AM

Hi,

I go to view all site content then document library from there. I check documents and library, whilst "checking" a document as selected. I have this problem on two seperate Sharepoint 2010 Servers on seperate environments.

 

Would really love to resolve this as the tool looks great!

Thanks

Coordinator
Mar 15, 2012 at 7:23 PM

Hi,

I am not sure what is the problem causing you trouble. I would like you to do some checks:

If you are from developer background, please download the source and try debugging with VS 2010.

Otherwise check whether all solution files are deployed properly or not. Files in feature folder inside 14 hive. DLL in GAC and Images in layouts folder.

Cheers,

Rajan